Please bear in mind that this is an FAQ and is designed to offer general travel advice to everyone. If you have specific questions regarding your holiday booking then the only way to get a definitive answer is to contact our administration department.

Please provide as much information as possible to allow us to provide an answer and do not include any booking references or personal information in your questions. All posts and replies are intended to enter a public forum for advice and discussion so do not post anything onto these FAQ's that you do not wish to enter the public domain.

Welcome to Co-op Travel's FAQ service, we hope to make this service really useful to both travellers and customers. If you have any questions please ask them here by clicking the link at the top of the page that say 'ask a question'.